3rd Line IT Support £35,000 - £45,000 Sheffield We are looking for an experienced third line support analyst to come in and hit the ground running with our client who are the leading manufacturing/engineering organisation. The successful candidate will provide support to an extensive system catalogue across a widespread site operating at a 3rd line level. Role Overview: Play a key part in the smooth running of the IT infrastructure from network to server stack. Managing physical IT environment, i.e. servers, network switches, etc. Participating in project work, including development of new services, Continual Service Improvement projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and implementing countermeasures. Install, configure and maintain service, software, hardware and application components. Work to ITIL v4 framework. Tech stack: Microsoft Windows Server Operating Systems version 2016 and above Microsoft Office365 Exchange 2016 Hyper-V/VMware Azure Firewalls, switches, routing Servers, SANsModis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website