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Retail customer service advisor

Worcester
Specsavers
Customer service advisor
£24,300 a year
Posted: 2 October
Offer description

Job Summary

Experience level: Previous Optical experience is advantageous but not essential for this role

Full Training provided – with great career progression opportunities

Have you ever considered a career in optics?

Are you passionate about people and offering the best customer service?

Here is your opportunity to join a global company with local ownership

Our trainee roles at Specsavers are not your ordinary sales positions – you will join the team as an Optical Advisor bringing your valued retail & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best care in our stores.

Some of the key tasks required include:

* Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
* Dispensing of lenses (single vision / bi-focal & varifocal)
* Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
* Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
* Maintain delivery of excellent customer service at all times

Specsavers prides itself on personal development & exciting long-term careers – supporting you to develop your knowledge of the optical world.

Job Type: Full-time

Pay: £24,300.00 per year

Benefits:

* Company pension
* Employee discount
* Health & wellbeing programme
* Sick pay

Work Location: In person

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