Job Description We are hiring for our client, a well-established professional services firm, who are seeking a proactive and customer-focused Client Services Administrator to join their growing team. This role is ideal for someone who enjoys working with people, managing client queries, and supporting service delivery in a structured, professional environment. Top 3 Things to Know About this Job: Client-facing role with variety and responsibility Hybrid working – one day working from home Join a stable, supportive professional services business with long-term career prospects The Role: • Act as a first point of contact for clients via phone, email, and written correspondence • Handle client enquiries professionally, ensuring accurate information and timely responses • Support clients throughout their service journey, maintaining clear and empathetic communication • Maintain and update client records accurately on internal systems • Request, track, and organise client documentation • Liaise with internal teams to ensure client matters progress efficiently • Prepare correspondence, reports, and client updates • Ensure compliance with internal procedures, data protection, and confidentiality requirements • Assist with diary coordination, appointments, and follow-up actions • Provide general administrative support to ensure smooth day-to-day operations The Person – What We’re Looking For • Previous experience in a client services, customer support, or administrative role • Strong communication skills with a calm, professional telephone manner • Excellent organisational skills and attention to detail • Confident managing sensitive conversations with empathy and discretion • Ability to prioritise workload and work to deadlines • IT confident, with experience using Microsoft Office and CRM-style systems • Team-oriented, proactive, and solutions-focused • Experience in professional services is desirable but not essential The Reward – What’s in it for You? • Permanent, full-time role • Hybrid working: 1 day WFH per week • Competitive salary depending on experience • Supportive team culture with structured training • Opportunity to develop a long-term career in professional services • Modern office environment and clear processes Next Steps – Why Hunter Savage Hunter Savage is a specialist recruitment consultancy working across the business support sector. For more information or to apply for this Client Services Administrator role, contact Nuala McClinton for a confidential discussion.