JOB TITLE – Assistant Spa Manager DEPARTMENT – Spa CONTRACT TYPE – Permanent RATE OF PAY - £29,683 p/a plus excellent Company benefits! HOURS – 40 hours over 5 days LOCATION – Newport, NP18 1HQ ID – req5577 OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our Spa Management ‘Hospitality Heroes’ in our award-winning Spa at the Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - * A minimum of 3 years’ Spa Therapist experience in a reputable Spa * Supervisory experience in a Spa environment * Well-versed in 5* guest service * Experience in recruiting Spa staff, including reviewing applications and interviewing * IT literate IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL - * Drive sales and oversee the execution/implementation of key business * Drive spa occupancy, therapist utilisation and hourly treatment rate through effective yield management * Support with the leadership of Spa Therapists and Spa Receptionists, ensuring that they deliver best practice and 5* standards in all areas * Prepare and agree budgets annually and re-forecast in conjunction with the Director of Golf, Spa and Leisure BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - * Access to career development training from day one * Discounts on food & beverage and hotel stays * Discounted leisure membership * Free GP virtual appointment service * 24/7 wellbeing helpline * NEST pension scheme * Social Club * Staff appreciation events * Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – * I am equipped, trained, and supported to do THE BEST JOB I CAN * I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS * I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment * I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role * I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED * I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.