Service Co‑ordinator (Technical) – Heavy Plant - Brownhills
Role: Service Co‑ordinator
Area: Brownhills
Salary: £32,000‑£38,500 DOE + benefits
What’s on Offer
* 25 days holiday + bank holidays
* Health Cash Plan
* Free Physio Access
* 24/7 GP Service
* Enhanced Sick Pay
* Family Leave
* IVF Support
* Retirement Support
* Enhanced Pension
* Cycle to Work
* Discounts Platform
The requirements of the Service Co‑ordinator will be:
* Co‑ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job
* Quoting for any additional repairs identified as required
* Ensure compliance with all processes and dealer operating standards
* Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner
* Strive to meet relevant KPI’s
* Working 1 Saturday morning in every 4, time off in lieu
The ideal candidate for Service Co‑ordinator will have:
* Technical understanding within the heavy plant industry is essential
* Excellent customer service skills both over the phone and email
* Understanding mechanical terminology and able to read and understand technical reports
* Strong IT skills
* Ability to work in a fast‑paced environment with conflicting priorities
* Ability to manage resources through planning and co‑ordination
Apply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.uk
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