Keston Medical Practice have a vacancy to join their secretarial team. The successful candidate must be aware that patient confidentiality is paramount to this role. Candidate must be proactive and reactive to daily tasks. They must be aware of time sensitive requirements throughout the day and be able to prioritise effectively.
Full time (37.5) over five working days Monday to Friday. Some working days to include 8.00am start. Or 6.00pm finish.
Main duties of the job
Daily use of NHS in house patient information centre (EMIS)
Candidate will be responsible for managing the electronic booking system worklists on a daily basis and prioritising information and forwarding on to relevant parties within the practice.
Managaing outstanding task requests regarding patients/referral request/general GP requests in a timely manner.
Responsible for managing busy email inbox .
Communicating with patients regularly, both via telephone and electronically.
About us
The Bourne Partnership is a forward thinking, fast growing practice will a high a skill mix of both clinical and administrative staff. Based in a new purpose built premises. The partnership consists of 4 partners 10 salaried GPs, 3 practice nurses, 1 Advanced Clinical practitioner paramedics, 4 pharmacists, Physios and a variety of administration staff.
Job responsibilities
Daily use of NHS in house patient information centre (EMIS)
Candidate will be transcribing various letters/referral letters throughout the working day using dictation software, some of which uses voice recognition. These will need to be processed via an electronic booking system or emailed to appropriate agency.
Candidate will be responsible for managing the electronic booking system worklists on a daily basis and prioritising information and forwarding on to relevant parties within the practice.
Managing outstanding task requests regarding patients/referral request/general GP requests in a timely manner.
Responsible for managing busy email inbox .
Communicating with patients regularly, both via telephone and electronically.
Person Specification
Qualifications
* Good understanding of English language, spoken and written.
* Medical secretary experience NHS preferable.
* Good A & C grades in English and Maths.
* Familiar with EMIS
* ERS booking system
* Medical terminology
Experience
* Working within a team atmosphere
* Previous experience working within NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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