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Senior disability support services administrator

Nottingham (Nottinghamshire)
University Of Nottingham
Service administrator
£29,329 - £35,743 a year
Posted: 16 September
Offer description

Area

Disability Support Services

Location

University Park

Salary

£29,329 to £35,943 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.

Closing Date

Monday 29 September 2025

Reference

REG201225

INTERNAL VACANCY

This vacancy is open to employees of the University of Nottingham only.

We are pleased to offer an exciting opportunity to join our Senior Administrator Team within Disability Support Services, working for up to 12 months in a fixed term maternity cover role.

You will provide professional, confidential, proactive, and flexible administrative support to the wider Disability Support Services Team, receiving and responding to internal and external queries, working in a busy and dynamic environment with other administrative colleagues.

You will have:

* Significant administrative experience, excellent communication, and people skills as well as strong organisation and accuracy skills.
* Extensive level of IT skills, including MS Office suite (e.g., Outlook, Word, Excel, SharePoint, and Teams).
* Ability to provide and maintain a high level of customer service, whilst working to deadlines, within established procedures to agreed quality standards with minimum day to day supervision.
* Independence, initiative, and a flexible approach to work, to react to changing priorities and work circumstances and the motivation to work collaboratively with colleagues.
* Knowledge and understanding of a range of disabilities and their impact upon study in Higher Education.

What you will do:

You will manage your time to:

* Provide professional, confidential, proactive, and flexible administrative support to the wider team and provide information and advice concerning all aspects of accessibility provision to potential students prior to their admission to university and to current students during their studies.
* Receive and respond to internal and external queries, via a generic mailbox, phone calls and student drop-ins, providing advice and resolving both simple and complex issues.
* Identify areas for continuous improvements, to minimise disruptions to our operations and the student experience and to improve our service.

Where and how you'll work:

This role is full time hours per week), it is fixed term maternity cover for up to 12 months.

We are based on University Park and offer flexible working across the working week with some time spent on campus and some time spent working from home.

Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role.

Informal enquiries about this role may be addressed to Julie Hill email: Please note that applications sent directly to this email address will not be accepted.

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