Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Landing Systems est le leader mondial des fonctions d'atterrissage et de freinage pour aéronefs. Son expertise couvre l'ensemble du cycle de vie de ses produits, de la conception et la fabrication jusqu'à la maintenance et la réparation. Partenaire de plus de 25 avionneurs dans les domaines du transport civil, régional et d'affaires ainsi que dans le domaine militaire, Safran Landing Systems équipe plus de 35 000 aéronefs et ses équipements effectuent plus de 100 000 atterrissages quotidiens. Mission description Safety in the skysupported by you! Based at our MRO (Maintenance, Repair & Overhaul) site, and as part of our Customer Services and Support team, as Customer Support Administrator, you'll work with a great and knowledgeable team. You'll have opportunities to learn and progress, with investment being made on site it's an exciting time to join our growing local team! Looking after the people who make Safran great is a priority for us. We offer a range of benefits designed to support you, both in and outside of work. We value your time: We have an early finish on a Friday, giving you time to recharge. Time to unwind: Start with 25 days of holiday, plus UK Bank Holidays, and we offer options to buy or sell days to fit your needs. Sharing in our success: We believe in rewarding your contributions with an annual bonus and share scheme options. Planning for your future: We offer a generous pension scheme, with up to 8% matched contributions, and life assurance at 4x your salary. Making your work life easier: Enjoy onsite parking, including EV chargers, a subsidised restaurant, bicycle storage, and shower facilities. Flexibility that works for you: We offer a wide range of flexible benefits and working options (role dependant), enhanced maternity and family friendly benefits, because we know everyone's needs are different. Who are Safran Landing Systems? We are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise cover the entire life cycle of our products from end-to-end: design, manufacturing, maintenance and repair. We're at the forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. It's easy to take flying for granted, or forget the incredible amount of technical skills, capability and co-ordination required to create an aircraft. At Safran, we never take it for granted. Our people's talents and skills come together to make the feat of flying possible. Here, you can create an impact you're proud of, where you're rewarded for your dedication and willingness to learn. What do I need to succeed in the role? Strong Commercial skills Effective external customer management skills. Effective communication skills throughout all levels of the business. Good organisational and planning skills. A flexible approach with ability to adapt to different working environments. Highly in-tune with the voice of the customer. A keenly developed sense of right first time attitude towards quality. Highly motivated, takes accountability, delivers excellence and respects internal and external customers. Experience in a similar role is desirable but not essential. The key attributes to be successful in this role are to be enthusiastic, dedicated, highly motivated, good communicator and a strong attention to detail. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage you to apply if you can demonstrate a variety of skills and experiences relevant to the requirements of this role. We will consider all applicants who meet the minimum requirements regardless of their age, identity or background. Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call. Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check. Join Safran and discover what we could achieve, together.