Overview
Join to apply for the Customer Assistant - Fashion, Home & Beauty - Bristol Cabot Circus role at Marks and Spencer.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* Use digital tools and in-store devices to enhance the customer experience and ensure customers get the products they want when they need them
Requirements / Qualifications
* High levels of customer service
* Strong attention to detail
* Open to and acts upon feedback
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Work pattern
* Sunday: 12:00-16:00
* Monday: 16:30-20:30
* Tuesday: 16:30-20:30
* Wednesday: 16:30-20:30
Purpose
To deliver a great shopping experience for our customers, you will put customers before tasks and champion our products. You will be the voice of our customers helping us continually improve.
Other
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy and offer flexible working. If you require reasonable adjustments, share requirements during application.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Retail
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