Neway International are seeking a Housing Allocations Officer to join our client based with Runnymede Borough Council. 37 hours/week. PAYE: £12.57/hr | Umbrella: £16.24/hr.
Responsibilities
* Assess housing register applications in line with the Council's Allocations Scheme
* Notify applicants of decisions and manage correspondence
* Advertise available properties via the choice-based lettings scheme
* Allocate and nominate applicants for accommodation
* Accompany applicants on viewings and conduct home visits
* Liaise with internal departments to verify applications
* Draft clear and accessible written materials for public use
* Provide housing advice and support as part of the wider Housing Solutions Team
Requirements
A full UK driving licence and access to a vehicle for business use is essential.
Person specification
* A confident communicator, both written and verbal
* Passionate about delivering excellent customer service
* Organised, detail-oriented, and able to manage competing priorities
* A collaborative team player with a proactive mindset
Working arrangements
* Hybrid working: 3 days in office, 2 days from home
* Flexible hours between 7am-7pm (core hours: 10-11:30am & 2:30-4pm)
Benefits
* Flexi-leave options
* Free parking
* Mileage allowance
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