Availability Window
We would like you to be available for work Monday and Tuesday from 09:00 to 21:00. We schedule your contracted hours within this window and provide three weeks notice of shift timings. Flexible availability within this period is encouraged.
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location
We offer a minimum of 16 guaranteed hours each week, with opportunities for fewer hours (minimum 12).
Customers are at the heart of everything we do. As the face of Tesco on the road, we deliver from Lands End to John OGroats. This role is about more than driving: it involves helping others and providing great service with a smile.
It is hands‑on, physical and full of variety. No two shifts are the same and customers need help in many ways. You will manage deliveries independently but have manager and colleague support when needed.
Whether you seek flexibility, job stability or a career change, everyone is welcome at Tesco.
Delivering your part of our customer shopping trip by:
* I ensure the van and trays I use are clean and kept tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were my own.
* Explaining to the customer that they will not be charged any more for their substitutions.
* Delivering during the customers time slot.
* Calling the customer before arriving at their property if early.
* Calling the store/centre if running 30 or more minutes late.
* Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
* Acting quickly to respond to the changing needs of our customers and embracing change within my store.
* Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
* Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyones Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of careers, some want freedom to do what they love, others are caring, nearing retirement, adapting to parenthood, etc. Talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note
Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date to manage all applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
J-18808-Ljbffr