Job Description
General Manager – Boutique Hotel, Cambridge
Location: Cambridge, UK
Salary: Competitive + Bonus
Are you an inspiring leader with a passion for luxury hospitality and a flair for creating unforgettable guest experiences? An exceptional opportunity has arisen for a General Manager to take the reins of a stunning boutique hotel in Cambridge.
This charming property is renowned for its warm service, locally inspired food & beverage offering, and stylish interiors. As General Manager, you’ll be the face of the hotel, leading a passionate and close-knit team, and driving the commercial and operational success of the business.
Key Responsibilities:
* Oversee all aspects of day-to-day hotel operations, including front of house, housekeeping, F&B, and guest services
* Lead, motivate, and develop a high-performing team with a focus on excellence and accountability
* Drive commercial performance, including revenue growth, profitability, and cost control
* Uphold and enhance service standards, ensuring a consistently outstanding guest experience
* Build and maintain relationships with key local partners, suppliers, and the wider community
* Report to ownership with regular performance updates and strategic input
Ideal Candidate:
* Proven experience as a Hotel General Manager or strong Deputy ready for a step up, ideally in a luxury boutique
* Hands-on, people-focused leader with a genuine passion for hospitality
* Strong understanding of revenue management, budgeting, and P&L responsibility
* Confident with compliance, health & safety, and licensing regulations
* Creative, adaptable, and solutions-oriented with exceptional attention to detail