Responsibilities
* To provide a full and efficient secretarial service for their consultants, nursing team and the wider service. This will include ensuring that all documentation is produced to an excellent standard. Strong proof-reading skills are required.
* Administrative functions including monitoring patient waiting lists and ensuring compliance with NHS standards.
* To coordinate and organise the attendance of patients to appointments in line with local team and Royal Devon University Healthcare NHS Foundation Trust arrangements as instructed.
* Effective communication, handling correspondence and managing telephone and email communications.
* To work with the team to ensure adequate cover is in place during periods of leave.
* To maintain electronic patient records in line with Trust policies.
* Governance adherence, including training and compliance with Trust policies.
* To assist other secretaries and members of the admin team in the achievement of a quality service
Job Details
An exciting opportunity has become available for an experienced secretary or administrator to join our team as a Medical Secretary within HFOP/ACE.
We are based in William Wright House on the main Wonford site. The post holder will join an established team to provide comprehensive administration support for our patients and clinical team of Consultants. This job role will require some support for our ACE team including Data collection and a weekly timetable as well as normal HFOP secretarial duties.
We are looking for someone who has excellent communication and interpersonal skills with the ability to prioritise. Strong organisational skills and IT skills as well as the ability to manage your own caseload.
Working Pattern
37.5 hours per week. Monday - Friday 08:30 - 16:30.
EEO Statement
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
Benefits
We will offer a comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family-friendly policies.
Our staff discounts include national discount services such as the Blue Light Card and Health Service Discounts, salary sacrifice options, car lease schemes, nursing onsite at Exeter, NHS Pension scheme, cycle to work scheme.
Pay & Conditions
* Salary Band 3: £25,760 - £27,476 per annum pro rata
* Frequency Annual
* Vacancy Reference 185-94069-13082
* Contract Type Permanent
* Closing Date 14 May, 2026
* Job Category Administration
* Staff Group Additional Clinical Services
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