About the role
Our established Kirkcaldy based client requires an Inside Sales Adviser to join their Sales and Customer Service team.
Reporting into the Inside Sales Manager, you will demonstrate a high level of selling competency and organisational skills while working within a team environment, providing a professional sales experience to prospects and customers. You will ensure the best possible representation of the company, its services, and values at all times.
Key responsibilities
* Being responsible for completing bronze quote follow‑ups, below £2000 in revenue.
* Adapting customer quotations if required, ensuring profitability is maximised by up‑selling and cross‑selling, with a keen focus on product mix.
* Being accountable for sales activity.
* Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to F2F and internal sales team members.
* Ensuring all quotations are followed up in a timely manner to maximise sales opportunity.
* Processing sales orders quickly and accurately, working in line with company procedures.
* Keeping the data on the CRM accurate, updating number of machines and customer categories.
Required skills and experience
* Dynamic, motivated and hungry for sales success.
* Proven sales experience – either telephone based or field based.
* Track record of over‑achieving targets.
* Strong phone selling skills and active listening.
* Ability to upsell and cross‑sell relevant items to increase margin.
* Familiarity with CRM systems and practices.
* Building effective working relationships with internal and external customers.
* Excellent communication skills.
* Ability to multi‑task, prioritise, and manage time effectively.
* Ability to influence.
* Strong attention to detail.
* Skilled in negotiation.
Compensation and Benefits
In return you will receive a basic salary of up to £35,000pa plus bonuses (OTE £40k) and an excellent benefits package. Hours for the role are Monday to Friday and fully office based.
Please send CV ASAP for consideration.
#J-18808-Ljbffr