Job Description
National Account Coordinator\n\n£30,500pa, NN17 1QE, 31 days holiday, 8am-5pm Monday to Friday, Pension, Permanent\n\nDue to continued success and expansion, a head office location of a national industrial service provider has an exciting opportunity for a National Account Coordinator to join their operations team. You will be managing customers across the UK and Ireland:\n\nDealing with all in coming communications via telephone and email from large account customers, providing a high standard of customer service\nProviding first-line technical support, and liaising with company engineers when required\nDiary management for engineers, prioritising workloads\nManage all administration in relation to service and rental accounts, monitor renewal dates, prepare and send quotations\nCompile and produce SLA reports for Management \nPrepare and compile information for prospect customer tenders\nProvide administration support to other internal departments, and other depots based throughout the UK \n\nWe would expect the successful National Account Coordinator to be able to demonstrate a good work working knowledge of Microsoft office, and database management, the ideal candidate will have working knowledge of Kerridge Incident Management system. Be an excellent communicator, and have a confident, customer focused manner with a positive, proactive attitude.
...