This role provides an efficient and effective account management service to end users, including processing of access applications and troubleshooting access‑related issues.
This role requires close liaison with system managers regarding the access granted on their systems and streamlining the processes involved.
The post holder will also work as a Registration Authority Agent granting access to national NHS applications, supervising junior staff as and when required to meet peaks in demand for access changes.
Responsibilities
* Manage and control access to multiple systems, including CRS systems, and act as a Registration Authority Agent for national NHS applications.
* Work closely with system administrators to improve the access allocation process and ensure efficient access management.
* Liaise proactively with stakeholders, maintain access management documentation, and supervise junior staff.
* Assist in the development and improvement of access management processes, provide guidance to users, and ensure compliance with policies and procedures related to data protection and security.
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