Working Hours / Shifts: 40 hours per week, alternating between Monday to Friday and Tuesday to Saturday, 8.40am to 5.20pm. Later shifts may be included in the future. For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
1. Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
2. Demonstrate sensitive communication to ensure client understanding and consent.
3. Maintain accurate records in PIS, uploading all relevant documentation.
4. Represent the company professionally at offsite events and appointments.
5. Engage in upselling and cross-selling at our private health clinic.
6. Proactively drive sales and exceed targets.
7. Complete company forms, specimen labelling, and laboratory test order forms accurately.
8. Demonstrate high IT literacy to manage various software systems and daily tasks.
9. Perform general housekeeping duties.
10. Uphold clinic cleanliness.
Qualifications include previous Phlebotomy experience and certificate or equivalent training, confidence in using IT programmes, flexibility with working hours including evenings and weekends, exemplary customer service skills, ability to manage and grow clientele, and a valid UK driving license. Desirable qualifications include experience in a private healthcare setting, proficiency in Microsoft packages, confidence in working at internal/external events, and sales/retail experience.
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are central to our success, and we offer an exciting career opportunity for a Phlebotomist within our clinic located in the Holland and Barrett store in Oldham.
What does the Randox Health team do?
At Randox Health, we promote a personalised, preventative approach to health and well-being, helping individuals live healthier longer. Using our revolutionary technology, we measure hundreds of health biomarkers, generating data that can predict future health concerns and detect early signs of illness before symptoms appear. This allows individuals to act sooner to prevent or delay disease onset, shifting from a sickness management model to true preventative healthcare. Our biomarker tracking service enables you to establish and monitor health baselines over time.
About Randox Health: For nearly 40 years, Randox has been leading in clinical diagnostics, dedicated to global health improvement through innovative technology and diagnostic solutions. We operate over 30 clinics across the UK and Ireland, with a mobile service for client convenience. In early 2020, Randox developed a pioneering COVID-19 diagnostic test, which was trusted and used widely, including in the UK Government's National Testing Programme.
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