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Job Description
Location: Titanic Hotel Belfast, 8 Queen’s Road
Would you like to join the team at Titanic Hotel Belfast and grow your career? We are currently looking for a Food and Beverage Supervisor to join us!
At Titanic Hotel Belfast, we value friendly, welcoming, and energetic individuals who enhance our guests' experience. Opened in September 2017, our luxury 119-bedroom hotel is housed in the historic former headquarters of Harland & Wolff, the builders of the Titanic. This heritage hotel offers a unique experience for visitors to the Titanic Quarter. We are part of Harcourt Developments, with over 50 years of expertise in restoring listed buildings.
Job Purpose
To serve all food and beverage items according to hotel standards, manage shifts, and ensure an exceptional guest experience. Maintain courtesy, service, and cleanliness of outlets.
Main duties and responsibilities
1. Ensure exemplary hospitality to guests and staff at all times.
2. Serve food and beverages promptly according to hotel standards.
3. Maintain stock levels and ensure adequate mise-en-place for each shift.
4. Control liquor inventory, minimize wastage, and complete ullage, transfers, and requisitions accurately.
5. Proactively upsell to maximize revenue.
6. Supervise billing and ensure correct posting of guest bills.
7. Follow cleaning procedures in outlets.
8. Address guest and colleague needs proactively.
9. In manager's absence, ensure department standards are maintained.
10. Adhere to opening times and procedures.
11. Report maintenance faults and damages; follow up on remedies.
12. Responsible for cashing up and closing the outlet.
13. Participate in daily/weekly team meetings and briefings.
14. Assist with training team members.
15. Maintain good relationships with all hotel departments.
16. Attend relevant training sessions.
17. Maintain security standards, including liquor stocks, equipment, and keys.
18. Adhere to licensing, health and safety, food hygiene, fire, and first aid regulations.
19. Uphold company core values and appearance standards.
20. Perform additional duties as requested by management.
Skills Needed
* Hospitality experience
Why Titanic Hotel Belfast?
* Historic Charm & Modern Elegance
* Career Development Opportunities
* Inclusive Culture
* Competitive Benefits
* Commitment to Service Excellence
* Sustainability Initiatives
Your Role in Our Story
As a team member, you will embody the spirit of Titanic, providing memorable guest experiences and upholding our heritage.
Ready to Set Sail?
Join us in shaping the future of Titanic Hotel Belfast. Be part of something monumental.
Desired & Required Criteria
* Hospitality experience (desired)
* Right to work in the UK (required)
Closing Date: Saturday 31st May 2025
Contract Type: Full-time
Salary: £13.00 Hourly
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Management
Industry
* Hospitality
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