Job Description
In our pursuit of excellence within our Talent and Learning department here at Carnival UK, we're seeking individuals who bring a wealth of knowledge and qualifications to the table for our Learning Delivery Manager position. At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your skills and qualifications are valuable to us. We’re dedicated to engaging, empowering, supporting, recognising and rewarding colleagues, and it’s our job to make sure that our people have brilliant opportunities and extraordinary experiences. Future ready, we support our awesome leaders to build awesome teams. Continuously listening to our people to understand what matters the most, we’re driven by our values and are guardians of our employee experience and employer brand. We lead by example, helping to shape our distinctive culture where people feel valued and that they belong. And we strive to do the right thing every time, keeping colleagues safe and well.
Role Overview
The Learning Delivery Manager is responsible for development and deployment of programmes and initiatives to support and provide the skills and behaviours required for both fleet and shore employees and Leaders. Ensuring the content is aligned to business priorities, supports corporate values and required expectations and behaviours. This role involves travelling onboard ships to coach and deliver Leadership programmes to our fleet teams and will require up to 25% travel, including international travel.
Key Accountabilities
* Delivering high quality, engaging development programmes both online and in person, including facilitation for our shore and fleet colleagues.
* Facilitating coaching conversations, providing development support in both group and 121 settings.
* Providing coaching and support to our Fleet Learning and Development Officers.
* Lead end-to-end learning project delivery, including programme design, planning, stakeholder engagement, compliance, budgeting, and quality assurance to ensure all learning initiatives meet required outcomes.
* Accountable for reviewing impact results and feedback following interventions and making recommendations and changes as required.
Requirements
* Previous facilitation and training delivery experience.
* Strong coaching capability and confidence holding development conversations.
* Experience with facilitating psychometric based assessments (desirable but not essential).
* Ability to manage stakeholders at all levels, including senior leaders.
Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a permanent basis, we offer hybrid work including up to two days from home.
About You
* Demonstrate high emotional intelligence and self-awareness.
* Communicate confidently with the ability to adapt their style to different audiences.
* Build strong collaborative relationships with all stakeholders.
Why Join Us
Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Read our employee experience guide to learn more about life as a Carnival UK colleague.
CUK-employee-experience-guide-July-2025.pdf
Benefits
* Employee Discounted Cruising plus Friends and Family offers
* Annual bonus
* A friendly welcome with help settling in
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers
* Extensive learning and development opportunities
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme
* Employee-led networks
* Employee Assistance and Wellbeing programmes
* Recognition scheme with prizes and awards
* Contributory Defined Contribution Pension scheme
* Company paid private medical and dental insurance and health assessment
* In-house Occupational Health help and access to digital GP
* Life Assurance
* Parental and adoption leave
* Employee Shares Plan
* Electric Car and Cycle to Work schemes
* Onsite restaurant offering range of healthy cooked and grab and go meals
* Discounted retail and leisure via discounts portal
Take the Next Step
Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to join a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Recruitment Journey
For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney.
#CUK
#Job Functions: Training; Human Resources; Project Management
About Us
Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.
#J-18808-Ljbffr