The People and Culture Assistant will provide efficient, proactive and confidential support across all areas of HR and organisational wellbeing. Working closely with the People and Culture Manager and People and Wellbeing Officer, this role helps ensure that the charity’s people processes run smoothly and that staff across Scotland experience a consistent, fair and values-driven approach to their employment journey.
Key Responsibilities:
* HR Administration and Coordination
* Provide high quality and administrative support across the employee lifecycle, including recruitment, onboarding, changes to employment, and leavers
* Maintain accurate and confidential HR records and systems, ensuring compliance with data protection legislation
* Assistant in the preparation of employment documentation, including advertising roles, scheduling interviews, and corresponding with candidates
* Administer payroll changes, benefits, and absence records in collaboration with the Finance Team.
Wellbeing, Engagement, and Culture
* Support the coordination and delivery of wellbeing and engagement activities such aswellbeing days, surveys, and awareness campaigns
* Assist with internal communications relating to people, wellbeing, and culture updates
* Help promote a positive and inclusive organisational culture aligned with the charity’svalues
* Collate feedback from staff engagement activities and support the monitoring ofparticipation rates and feedback trends
Learning and Development
* Coordinate logistics for internal and external training, including booking venues, managing attendance, and updating training records
* Support with the evaluation of learning and development activities
* Maintain accurate records of professional development activity and compliance training
General Support
* Provide administrative support to the People and Culture Team, including scheduling meetings, preparing reports, and managing shared inboxes
* Assist with data collection for reporting and audits
* Handle routine queries from staff with professionalism, confidentiality, and care
* Contribute to continuous improvement in people processes, ensuring they are efficient and user-friendly
Essential Criteria:
* Experience in administration or office support, ideally within HR, people, or a charity environment
* Strong organisational skills and attention to detail
* Excellent communication and interpersonal skills
* Ability to manage sensitive information with discretion and confidentiality
* Proficient in Microsoft Office and comfortable learning new systems
* A positive, proactive, and collaborative approach to work
* Commitment to the values and mission of Change Mental Health
Desirable Criteria:
* Working towards or interested in studying for a CIPD qualification
* Experience supporting wellbeing, engagement, or inclusion initiatives
* Understanding of HR or people processes
* Awareness and empathy for mental health and wellbeing issues