Posted:
2 days ago
Category:
Call Centre & Customer Care Jobs
Deadline:
July 2, 2026
Are you a professional motivated by the prospects of giving excellent customer service, answering queries, and solving customer problems?
Keen to make your mark in the rapidly developing eco-friendly and high-quality alternative to wood-based products? Well, we at Express have just the role for you!
Express Recruitment is working in partnership with a UK market leader in this space, who are looking to recruit an ambitious individual to join their Ashby-based inbound enquiries team. The company has ambitious growth plans, offers fantastic offices, and provides excellent progression routes. The role offers a starting salary of £24,000 – £26,000 plus the opportunity to earn up to £5,000 in bonus payments. During peak periods (around three months of the year), candidates are expected to work Saturday mornings, with time off in lieu.
The successful candidate will have previous experience in a sales or customer enquiries environment and will be responsible for closing new customer enquiries, promoting product information and additional services, and managing relationships with current clients. The candidate should have a proven track record of success in a professional office-based environment.
Roles and Responsibilities
* Develop relationships with both new and existing customers, becoming their go-to contact
* Confidently showcase our full range of products and services, tailoring your approach to each client
* Clearly explain product features, pricing, and benefits, helping customers find the right solution
* Accurately update customer records and sales activity using our internal systems
* Proactively follow up on leads and enquiries to secure appointments and drive new business
Skills and Experience
* Previous professional experience working in e-commerce or a product customer-focused role is essential
* Background communicating with customers in manufacturing or industrial sectors is advantageous but not essential
* Confident communicator who can explain products and their benefits clearly and engagingly
* Comfortable using IT systems and quickly learning new software – full training provided
* A natural interest in sales with a positive, people-focused approach
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, "exceeding expectations every time" for over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, and Voluntary organizations. Find all of our current vacancies on https://bit.ly/3IaEnI7
Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy. Just fill in our contact form on https://bit.ly/3NHa9NR or give us a call at 0115 924 0010, and we will do the rest for you.
Vacancy Summary
Hours: Monday to Friday
Duration: Temp, initially 4-6 weeks, with potential to extend
Unfortunately, due to the large volume of applications, we are unable to contact all candidates. If you do not hear from a consultant within the next three days, please assume that you have not been successful this time. Please feel free to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
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