Job Description:
Your new role
You will support, develop, and maintain the IT infrastructure, working closely with the entire organization, and playing a key role in the technical delivery of IT infrastructure. The role includes supervising and monitoring engineers within the team. The ideal candidate is a strong generalist with a background in networking, server management, and security. The team provides critical support, implements preventative measures, and addresses vulnerabilities.
What you'll need to succeed
* Take ownership of problems and proactively resolve technical issues to meet business requirements.
* Manage transition and deliver technology solutions effectively.
* Develop a comprehensive understanding of business plans and relate that to operational and IT initiatives.
* Propose relevant IT responses to changing business and project risks.
* Communicate effectively with technical and non-technical audiences.
* Negotiate to facilitate commitment to change and service improvements.
* Show initiative, dependability, and the ability to work independently.
* Possess ITIL qualification and experience in Change, Incident, and Release Management.
* Be aware of Security Standards such as NIST and Cyber Essentials.
* Have strong investigative, analytical, troubleshooting, and problem-solving skills.
* Translate complex business requirements into appropriate actions and solutions.
* Experience working in a 24/7 environment.
* Strong knowledge of Firewall Security, Endpoint Protection, Backup Systems, Windows/Unix environments, Cloud Platforms, Microsoft Active Directory, and Microsoft 365.
What you need to do now
If interested, click 'apply now' to submit your CV or contact us for a confidential discussion about your career. If this role isn't suitable, contact us for other opportunities.
Hays Specialist Recruitment Limited acts as an employment agency. By applying, you accept the terms, privacy policy, and disclaimers available at hays.co.uk.
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