Overview
We’re looking for a brilliant Market Insight Analyst to join British Gas Business. The role focuses on monitoring the business energy supply market and competitive landscape to identify impactful trends, threats and opportunities, supporting various teams to grow product sales, renewals and market share.
Location: Leicester / Windsor with FlexFirst hybrid working.
About your role
In a collaborative Market & Competitor Insight Team, you will provide an outside view of the market with objectivity and analytical rigour. Outputs include written analysis accompanied by charting and analytics. You will be the expert on competitors, ensuring findings are recorded, analysed, and available to drive decision making.
* You will actively engage with diverse internal stakeholders to understand their information needs, fostering collaborative relationships to share market intelligence, and deliver prompt and data-driven insights.
* Develop a deep understanding of the business energy supply market including customer needs, competitive landscape and industry trends.
* Proactively monitor developments in the business energy supply market and update the team’s market intelligence site on SharePoint several times a day with relevant content including news, opinions, data, and insights.
* Regularly update and analyse market data from a wide range of sources including internal performance metrics, energy industry and government stats and distil and communicate insights in a timely and accessible manner.
* Maintain timely understanding of business sentiment and confidence surveys and trends and regulatory changes with respect to energy supply and the potential impact to our clients.
* Prepare and deliver a weekly market and competitor update through a concise but insightful weekly report for subscribers of our services.
* Create intelligence reports, forward-looking insights, and deep-dive analysis (ad-hoc and regular) with actionable insight.
* Understand competitors’ pricing strategies, maintain and process pricebook data weekly and track bespoke pricing.
* Create and maintain competitor profiles, battlecards and comparison tables (products, propositions, services, business models, financials, etc.).
* Design, build, roll-out and manage processes, tools and dashboards that automate reporting and allow stakeholders to access intelligence and insights including market share and gains & losses.
* Support and contribute to the production of the quarterly energy market report for internal and external audiences.
* Develop a broad network of external contacts to keep abreast with market trends and business sentiment.
What we’re looking for
* Relevant degree with a 2:1 or equivalent experience in market research or market intelligence.
* Ability to adapt to constant change; curiosity and a proactive approach are essential.
* Multidisciplinary capability requiring technical expertise, problem solving, attention to detail and strong communication.
* Experience analysing and synthesising data, identifying implications, observing patterns, and explaining findings from diverse sources.
* Ability to manipulate large data sets and use analysis techniques in Excel; experience creating PowerBI dashboards.
* Excellent communication and presentation skills, both written and verbal.
* Experience producing reports and PowerPoint presentations for peers and senior stakeholders.
* Ability to translate and visualise data clearly and concisely.
* Proven ability to manage multiple activities and prioritise workload.
* Self-directed: proactive, flexible, resilient, motivated and creative.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our total rewards are designed to offer flexibility to support you and your family physically and emotionally, not just financially. Visit the link below to learn more about why we’re a great place to work and what being part of more means for you.
More information: morethanacareer.energy/britishgas
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Research, Analyst, and Information Technology
* Industries: Utilities
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