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Customer Service Coordinator, West Midlands
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EU work permit required:
Yes
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Job Views:
1
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
Customer Services Coordinator
Wakefield, Yorkshire, WF2 7UA
Competitive salary + attractive benefits
At Miller Homes, we are building homes in a way that allows us to create better places for people to belong, better homes for customers, and better places for communities to thrive and nature to prosper. We are also committed to creating a better working environment for our employees. We aim to build better places where people and the planet prosper.
We are seeking a Customer Services Coordinator to join our Customer Services team in Yorkshire. The main responsibilities include supporting the customer services department with administrative duties and coordinating various tasks.
Responsibilities:
* Ensure accurate and timely data entry into the customer service system
* Issue Miller documentation as needed to assist homeowners in understanding their new homes
* Handle all incoming communications effectively within charter timescales, recording interactions promptly
* Maintain professionalism, courtesy, and dignity in all interactions with customers, colleagues, and subcontractors, upholding the company's core values in a pressurized environment
Requirements:
* Experience in a customer service role, preferably within housebuilding, property, or construction
* Ability to produce concise and accurate reports
* Confident in verbal and written communication
* Proficient in computer skills, especially Word and Excel, with strong administrative capabilities
What We Offer:
* Competitive basic salary
* 26 days of annual leave plus public holidays and your birthday off
* Opportunity to earn a 10% bonus
* Company contributes 6.5% to your pension, along with other benefits
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