Social network you want to login/join with:
Our client is looking for an organised and proactive People/Programme Coordinator who can coordinate training and apprenticeships, be the point of contact for clients and ensuring KPI and SLA levels are met.
Key Responsibilities:
* You will act as the trusted advisor and first point of contact to clients.
* Coordinate the delivery of training and apprenticeship programmes for clients.
* Create and maintain programme plans to track progress.
* Administer databases and systems and general admin (more junior levels).
* Set up and lead service reviews and ensure Service Level Agreements and Key Performance Indicators are met.
* Lead a small team (more senior levels)
* Ensure successful completion of training and apprenticeship programmes.
* Manage and prioritise coordination activities to meet internal and external requirements.
* Act as main point of contact for programmes for internal and external stakeholders.
* Maintain excellence in coordination activities including answering stakeholder queries, onboarding, managing commercials and evaluating programme feedback.
* Collate, analyse and report programme feedback data.
* Present service delivery reviews to clients.
Key Skills:
* Experience within Defence/National Security.
* A confident coordinator and leader, programme coordination experience would be ideal.
* Experienced at building and maintaining client relationships.
* Extensive cross-functional collaboration skills.
* Effective soft skills and emotional intelligence facilitating effective written and verbal communication.
* Comfortable presenting to clients both face to face and virtually.
* Proficient in analysing, evaluating and reporting data.
* Microsoft office (including Excel and PowerPoint).
* Excellent training opportunities to address any gaps in experience.
* 27 days holiday each year.
* Medical care.
* Gym options.
* Cycle to Work scheme.
* Employee Assistance Programme.
* 2 days per year charity leave.
Our client is committed to providing a diverse and inclusive workplace and welcomes applications from all backgrounds.
RECOMMEND A FRIEND: If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own. For every friend you refer who then starts a role through Datasource either Contract or Permanent, we will send you £200 of Love to Shop Gift Vouchers & gift your friend £100 in Love to Shop Gift Vouchers as well!
You will be required to hold a minimum of SC or DV Clearance. If you do not hold an active SC or DV clearance, please familiarise yourself with the vetting process before applying.
(c) Copyright Datasource Computer Employment Limited 2025.
#J-18808-Ljbffr