Export Coordinator
We are recruiting for an Export Coordinator to join our Tamworth based client. You'll be working as part of the Export team to co-ordinate the effective movement of goods globally to fulfil the needs of internal and external customer orders, whilst adhering to customs and shipping requirements. Also supporting the Export Sales Managers and Middle East office as required.
As an Export Coordinator you will need to have/be:
Essential experience in export procedures and familiarity with Sage or similar CRM databases
Excellent written and verbal communication skills with a strong customer service focus
Proficient in Microsoft Office, particularly Excel
Ability to prioritise a heavy workload in a fast-paced environment, demonstrating initiative and strong problem-solving skillsDetails:
Salary: £28, 000
Working Hours: 37.5 hours per week Monday - Friday
Location: Tamworth (on site)
Duration: PermanentRole of Export Coordinator:
Co-ordinate the end-to-end export process for global customer orders, including quoting, booking, and re-charging freight
Process customer and inter-company orders using Sage and other internal systems
Monitor order statuses, back orders, and daily reports to ensure timely despatch and invoicing
Prepare international shipping documents, including Commercial Invoices, Packing Lists, and Certificates of Origin
Ensure accurate application of HS Codes and remain up to date with changing customs requirements
Obtain, authorise, and file export documentation and invoices (e.g. C88s, waybills, freight invoices) within required timeframes
Provide operational support to the Middle East team, including processes, training, and stock management
Manage Middle East purchase orders, stock GRNs, and monthly invoices
Co-ordinate goods movements for regional exhibitions and process sample orders
Monitor export stock levels and co-ordinate movements between warehouses and group manufacturing plants
Liaise with the warehouse regarding picking priorities, order changes, and bespoke requests
Maintain the customer database and report stock data or commodity code issues to the technical and purchasing teams
Act as a key point of contact for internal staff, customers, and freight forwarders to resolve delivery or customs issues
Escalate operational issues, mis-picks, or credit control concerns to senior management when required
Support Export Sales Managers and the Middle East General Manager as required
Work collaboratively with other departments, including Credit Control, Technical, and IT
Complete general administration duties, including scanning paperwork and other ad hoc tasks to support the wider teamBenefits of working as an Export Coordinator:
23 days holiday, plus bank holidays
Christmas shutdown
Free on-site parking
Pension scheme