Overview
Retail Sales Assistant - Keyholder at The Works Stores Ltd
8 hour contract
Responsibilities
* SupportStore Management to keep the store running by opening, closing, and covering duties when needed (holidays, days off, sickness).
* Provide a warm, engaging customer experience to inspire reading, learning, creativity and play.
* Assist customers with product knowledge and recommendations to meet their creative needs.
* Learn keyholding duties where applicable and receive the additional keyholding pay enhancement when on keyholder duties.
Qualifications
* Over 18 to join as a keyholder
* Willing to train for keyholding duties and receive keyholding pay enhancement when applicable
Skills / Behaviours
* Genuine and authentic, with strong conversation and customer service
* Resilient and capable of multitasking in a fast-paced retail environment
* Stock and merchandising aptitude
Our Perks
* 25% Colleague Discount, plus exclusive Double Discount days
* MyWorks: access exclusive online discounts across retailers
* Family Friendly Leave with enhanced maternity, paternity and adoption pay
* Holiday: 28 days including bank holidays (33 days for Deputy/Store Managers)
* Can-Do Academy: training and development opportunities
* Wagestream: early access to 50% of earned wages
* Share Scheme
* 24/7 support for you and your family
* Healthcare Cash Plan to support everyday healthcare costs
* Additional benefits: long service awards, pension, life assurance, Cycle to Work, charity giving
Our Purpose & Values
To inspire reading, learning, creativity and play. We are Crafty, Caring, Can-do. We listen. We care.
Equal Opportunity
We are proud to have an inclusive culture where everyone feels able to be themselves. Roles are open to all, including under-represented groups. We support flexible working where possible and provide reasonable adjustments for interviews upon request.
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