About The Role
Kone are recruiting a Senior Escalator Technician to join our Heathrow team. This is a Grade 6, technical troubleshooter role for an experienced escalator professional who can diagnose complex faults, support engineers on site, and ensure safe and reliable operation in a high-profile airport environment.
Key Responsibilities
1. Advanced fault finding and troubleshooting on escalators
2. Technical support to field engineers and service teams
3. Major repairs, adjustments, and reliability improvements
4. Ensure compliance with KONE safety standards and Heathrow procedures
5. Accurate reporting using KONE digital systems
6. Support and mentor junior engineers
About You
Essential Requirements
7. NVQ Level 4 in Escalator Engineering – essential
8. Strong escalator technical and electrical knowledge
9. Proven experience in complex diagnostics
10. Ability to read schematics and technical drawings
11. Customer-focused with good communication skills
12. Full UK driving licence & ability to obtain Heathrow clearance
What We Offer
13. Bonus 6.67% (max 13.34%)
14. 25 days holiday + bank holidays
15. Pension, life assurance & KONE benefits
16. Ongoing technical development
17. Work at one of the UK’s most prestigious sites