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Administrator

Stoke-on-Trent
Daniel Owen
Posted: 30 March
Offer description

Administrator

JW-Admin-5_1774348858 Posted: 24/03/2026

Administrator

Location: Stoke-On-Trent
Rate: £13 - £14.50 per hour
Hours: Full time (Monday to Friday)
Start Date: Immediate / subject to notice

About the Role

My client is seeking a proactive and organised Administrator to join a busy Housing and construction team based in Stoke-on-Trent. This is an excellent opportunity for someone with housing or compliance administration experience who thrives in a fast-paced, team-focused environment.

Initially a temporary position, you'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of services.

Key Responsibilities

1. Provide efficient administrative and compliance support across the contract
2. Making calls to customers/residents
3. Making appointments for surveys
4. Keeping residents up to date with works that are being planned
5. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery
6. Liaise with clients and contractors via phone and Helpdesk systems
7. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors
8. Produce and maintain reports, documentation, and records to audit-ready standards
9. Work closely with the management team to support ongoing contract delivery

Requirements

10. Previous experience in Property, Facilities management or construction administration
11. Strong organisational skills and attention to detail
12. Reliable, self-motivated, and able to manage a busy workload
13. Excellent communication and IT skills

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