Interested in joining our team at Shrewsbury Town Council? We are currently recruiting for the following role!
Customer Services Assistant
J5, SCP 7 - 11, Pay £26,403 - £28,142
37 hours per week
We are expanding our team to deliver the newly devolved street cleaning service for the Shrewsbury Parish. Shrewsbury Town Council is building a brand-new Street Cleaning Team, and we are looking for dedicated, enthusiastic Customer Services Assistants to join our team.
The Customer Services Assistant plays a vital role in delivering excellent service to customers by providing timely, accurate, and helpful support across various communication channels. This role is the Town Councils brand ambassador and involves responding to customer queries, resolving issues, keeping accurate records and ensuring a positive customer experience at every interaction.
The ideal candidate must have strong communication skills and be proficient in Microsoft Office packages, with the ability to work on your own initiative.
Benefits:
* Training opportunities
* LGPS Pension Scheme
Closing Date for applications midday Friday 20th February 2026
Interviews will take place during w/c 9th March 2026
If this sounds like you, please hit apply now!
Reference: MTC664
Vacancy: Customer Services Assistant
Location: Shrewsbury
Salary: J5, SCP 7 - 11, Pay £26,403 - £28,142
Hours: 37 hours per week
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INDSH