Job Description
Do you have experience leading or supervising a team?
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Supervisors are role models for the TAG Heuer brand; dedicated team players with a passion for delivering excellent client service to ensure that everyone has an exceptional experience in our TAG Heuer Boutiques. Working towards personal and team targets and assisting management when required, you will play a key role in the success of the boutique by identifying, sharing, and spreading best practices; developing and continually updating your product knowledge and jewellery expertise; and sharing your passion for our fantastic products.
About you
* Experience of leading or supervising a team
* People, sales, and client-focused
* A positive, "can-do" attitude
* A passion for delivering an exceptional client experience
* A great communicator with a natural flair for striking up conversation
* Eager to learn and build on your retail and product knowledge
* A flexible team player who is always ready to go the extra mile
About us
#DontCrackUnderPressure is more than a claim — it is a mindset. Closely connected to motor racing, the values of daring, pioneering spirit, and boldness shape the identity of TAG Heuer watches. Its rich heritage is built on pushing boundaries and breaking rules while harnessing mental fortitude to overcome technological restraints and create daring watches and chronographs. Breaking watchmaking conventions, and consequently mastering time with unparalleled precision. TAG Heuer's motor racing DNA reflects its core values of teamwork, mental strength, courage, and ambition.
At the Watches of Switzerland Group, we have partnered with TAG Heuer to open mono-brand boutiques across the UK, Ireland, and Europe. We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the US. We are the UK's leading luxury watch retailer with a significant presence in the US and a complementary jewelry offering. We have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer, and Breitling, plus seven e-commerce websites.
Our success is based on strong, long-standing partnerships with prestigious luxury watch brands, supported by impactful marketing and leading-edge technology to provide our clients with a modern, distinctive luxury experience. Our people are highly trained and motivated to deliver exceptional client service while building inclusive teams.
Our clients love us for our exceptional experience, expertise, and approachability. We aim to wow our clients and make every interaction memorable.
Some of our benefits
* Holiday Purchase Scheme
* 24/7 Employee Assistance Programme
* 24/7 Virtual GP service
* Share Save Scheme
* Enjoy your Birthday Off
* Free Wellbeing Tools
* Generous Discount Scheme
* Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills, and experience.
Discover more about our new roles, life at Watches of Switzerland Group, and our people here: Watches of Switzerland Group PLC on LinkedIn.
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