Permanent
• Full-time (Mon - Fri, occasional evenings/weekends)
• On-site
Start October 2025 | Salary £36,000 - £42,500 + company equity
Focus: General Management
• Sales & Partnerships
• Community Leadership
About the Company
Patch is creating opportunities for people, work and communities on every UK high street. We're building a national network of neighbourhood spaces that foster work, community and connection —places where you can Work Near Home instead of commuting far from it. Each location combines well-designed workspace with meeting rooms, event areas and cultural programming, bringing fresh energy and spending power back to the local high street. Patch is also "a lighthouse for local life": a welcoming venue for workshops, talks and public gatherings that celebrate the talents and stories of the neighbourhood. As an accredited B-Corp, we embed positive social and environmental impact into every decision we make. In this role, you'll translate that mission into everyday reality for every member, guest and neighbour who walks through the doors of Patch in Gloucester.
About the Role
Own it end-to-end. As Site Director for Patch in Gloucester, you'll have real autonomy and clear accountability for a full P&L, team performance and day-to-day excellence. You'll grow revenue (from tour-to-contract conversion through to partnerships, programmes and space hire), tighten operations (budgets, H&S, audits, systems) and elevate co-working member experience, while shaping culture, storytelling and community impact on the ground. You'll partner closely with the Head of Operations and our support team, but you'll set the pace locally: spotting opportunities and making fast decisions.
Responsibilities
* Community Integration
* Build trusted relationships with local leaders, creatives, charities and councils; champion initiatives that anchor Patch in the neighbourhood.
* Business Development
* Own tours, pipeline and pricing; convert prospects to members and diversify revenue streams through events, partnerships and sponsorships.
* Sales Excellence
* Manage tour diaries, sharpen pitch scripts and consistently hit tour-to-contract conversion targets.
* Site Operations
* Oversee daily member experience, P&L, budgets, compliance and health & safety; keep standards impeccable.
* Cultural Programming
* Shape a balanced calendar of talks, markets and workshops that reflect local talent and inspire our members.
* Leadership & Team Building
* Hire, coach, and motivate a high-performing team across Community, Events and Front of House.
* Advocacy & Storytelling
* Amplify Patch through newsletters, LinkedIn and local press; be the go-to voice for Work Near Home in Gloucester.
Qualifications
* 3+ years leading coworking, hospitality or multi-site retail environments.
* Proven P&L ownership and revenue-growth track record.
* A background in sales, partnerships, or community engagement is highly desirable.
Required Skills
* Persuasive Deal-Closer
* converts walk-ins and planned tours into happy long-term members.
* Exceptional Communicator
* tailors messages for founders, freelancers and civic partners.
* Dynamic Multitasker
* comfortable wearing GM, host and strategist hats.
* Community-Focused
* energised by boosting Gloucester's people and places.
* Data-Sharp
* tracks OKRs (objectives & key results) and data metrics, acting on insights.
* People-Oriented Leader
* coaching-minded, values-driven, builds psychological safety.
* Proactive Problem-Solver
* handles challenges with creativity and calm.
* Systematic Operator
* designs repeatable processes that scale.
* Empathetic & Energetic
* lifts others and celebrates wins.
* Innovative Thinker
* applies first-principles logic to level-up product & service.
Preferred Skills
* Experience in community engagement and partnership development.
* Strong background in sales and marketing.
Pay range and compensation package
Your growth and wellbeing matter. We offer:
* Company equity - share in Patch's success
* Private healthcare (Aviva) - dental & mental-health support included
* £30 pm wellness budget - gym, yoga, therapy, you choose
* £150 pa learning budget - courses, books, conferences (manager-approved)
* £25 pm team social & professional-development budget
* Cycle-to-work scheme
* 32 days paid holiday (24 self-selected + 8 bank holidays)
* Plus your birthday as an extra paid day off
* Christmas shutdown: Patch closes 23 Dec – 1 Jan. The working days in that window come from your 24 self-selected days; the rest are bank holidays.
* Clear progression to Senior Site Director or central leadership roles
Equal Opportunity Statement
Patch is an equal opportunity employer, and we're proud to be accredited by the Living Wage Foundation. We celebrate diversity and strive for an inclusive workplace where everyone can belong and grow.
Next Steps
Click 'Apply' to complete our application form, to tell us a bit more about:
* Your background and professional interests
* Why Patch's mission excites you
* How will your previous work experience help you succeed with Patch?
Please send your CV to
to complete your application.
Successful applicants will be contacted to confirm the next steps in the interview process.