Gaucho are looking for an enthusiastic and experienced Receptionist to join our Gaucho Cardiff Restaurant! The ideal Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador.
Key responsibilities of the Head Receptionist
• Maintaining skills and product knowledge as taught at the Rare LAB
• Attending and responding to all post-academy company training
• Demonstrating a positive approach to own role and teamwork
• Supporting, training and acting as a role model to new members of the team
• Completing quality preparation of all duties to set up and close the restaurant and shift to standard
• Greeting guests warmly and showing them to the bar or restaurant in accordance with Cycle of Service standards
• Transferring guests elegantly from the bar to the best available table and ensuring they are seated according to Cycle of Service standards
• Updating and monitoring section, cover and status information throughout service and informing the manager of any issues
• Warmly thanking the guest on departure
Requirements for Gaucho Head Receptionist
• Previous experience as a Receptionist
• Enthusiasm for hospitality, and a fast-paced working environment
• A warm and hospitable personality
Training and benefits
• 50% off your bill at all Gaucho and M Restaurants
• Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform
• Training in the Rare L.A.B
• Career development and training
• Staff food breakfast and lunchtime of every day worked