YOUR MISSION
* To ensure customer orders are processed efficiently and comply with sales support service standards and target dates.
* Providing retail partners / sales force with weekly reports.
* Building lasting relationships with key retail customers with occasional visits to their sites, and internal functions.
* Liaise with key retail partners using your intuition and empathy to allow you to understand and anticipate their needs, assisting with handling and solving queries.
* Regular liaison with logistics to ensure timely delivery of customer orders.
* Support the Sales Support Manager with key projects in service excellence.
* A view to challenge the status quo with an ambition to improve and develop current processes
YOUR TALENT
* A good level of planning and organisational skills.
* Able to work as part of a team.
* Self-motivated with an ability to work on own initiative
* Attention to detail and a high level of accuracy.
* Excellent communication skills.
* Possess a passion for excellence in customer service.
* High levels of learning agility with a solution-oriented mindset and a positive approach to a varied complexity of tasks is essential.
* Knowledge of Excel required, however not essential as training will be given.
* Strong problem-solving skills
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
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