Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Ready to embark on a new journey? ibis Styles Birmingham NEC & Airport is looking for an outgoing, dependable, welcoming team member to deliver an amazing first impression and ensure our guests want to come back time and again. Officially known as a Guest Service Assistant, you'll be joining on a full-time basis in return for a competitive salary of £23886.72 per annum plus great benefits.
Personality and potential are top of our hiring wish list, but the ideal candidate will have 1 year experience in a customer-facing hospitality job. We need people who are open, welcoming and who know what great customer service looks like - the kind of person you'd like to meet after a long day of travelling! You'll be checking guests in and out, answering questions and supporting them during their stay. A great telephone manner is essential and you'll need to be confident using a computer as you'll be doing some billing and reservations. As we're one big team, you can also expect to be pulling the odd pint, taking some food orders and turning your hand to whatever's needed to ensure our guests have a great stay. You'll be working a mix of midweek, weekend, early and late shifts, so flexibility in your schedule would be a big advantage. As you'll be serving alcohol, we do require applicants to be 18 years of age or older.
ibis Styles Birmingham Airport & NEC is a busy hotel welcoming conference delegates and world travelers and has a busy F&B and conferencing operations in addition to its guest accommodation. There's parking onsite and Birmingham International train station is just a few minutes walk away.
If this sounds like a role that's right up your street, we'd love to hear from you.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
#J-18808-Ljbffr