Detailed job description
and main responsibilities
1. To fully support the secretaries and and wider team in their roles and to help cover during sickness and annual leave.
2. Look up, sort and file patients’ results.
3. To process any correspondence as directed by the Band 4 secretary
4. Photocopying, scanning and general filing.
5. Be responsible for out-going post, meeting afternoon deadline.
6. To answer secretaries’ telephones and take messages when required.
7. To maintain any spreadsheets.
8. To maintain virtual clinics, attending, inputting outcomes and generating follow up’s as directed.
9. To record adhoc telephone attendances.
10. Scan all new Choose & Book referrals if required.
11. Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals, using digital dictation when appropriate.
12. Assisting SPN Secretaries with admin duties.
13. Any other administration duties as required.
Person specification
Qualifications
Essential criteria
14. GCSE in English and Maths or equivalent
15. Vocational level 3 in relevant field or equivalent experience
Desirable criteria
16. Minute taking Skills
17. Medical terminology
Experience
Essential criteria
18. Experience as working as a Medical Secretary
Desirable criteria
19. NHS Admin Experience
Technical Skills Competencies
Essential criteria
20. Computer literate with word processing experience
Desirable criteria
21. Audio typing
22. eOps trained on ecamis or similar
Knowledge
Essential criteria
23. Understanding of secretarial procedures
24. Understanding of Microsoft Word
Other requirements specific to the role
Essential criteria
25. Good verbal and written skills
26. Attention to detail
27. Flexibility with working pattern
Personal Attributes
Essential criteria
28. Team member
29. Effective communicator
30. Well-presented
31. Ability to deal with sensitive issues
32. Ability to organise own workload with priorities
Language requirement
Essential criteria
33. Be able to speak English as necessary to undertake the role