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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Stevenage
Client: Telent
Location: Stevenage
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 14.05.2025
Expiry Date: 28.06.2025
Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.
The Cloud Engineer will develop and maintain technical relationships with both internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.
Cloud Engineer - What you’ll do:
* Train internal engineering staff and customers on products and solutions.
* Assist with Professional Services and Sales opportunities within Network Services.
* Monitor customer incidents and report on nominated accounts.
* Highlight trends, security threats, or technical bulletins affecting customers.
* Manage documentation and technical information related to customer platforms and Telent Cloud Services (TCS).
* Follow internal and external processes for task allocation, completion, reporting, and change management.
* Assist with Proof of Concept (PoC) scenarios, Type Approval activities, and lab testing.
* Create TA, POC, RFC, WI, and SoW documentation.
* Conduct peer reviews of engineering documentation.
* Assist or lead in pre-staging equipment for customer sites.
* Attend customer meetings such as support reviews, project roadmaps, and incident reviews.
* Ensure accurate timesheet submissions.
* Maintain relevant certifications and training aligned with business objectives.
* Complete overtime and expenses accurately and on time.
* Adhere to GDPR and security policies regarding sensitive data and information.
Cloud Engineer - Who you are:
The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience working in a support environment (IT Managed Service). Experience with On-premise Cloud Services is also desirable.
* VCP 6.x-DCV (Desirable)
* MCSA: Microsoft Windows Server 2016 or above
* Networking Concepts
* Microsoft SQL Server 2016 or above, with clustering and availability groups
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016 or above
* VMware vCloud Director knowledge
* Leadership skills in technical contexts
* Strong work ethic and pride in ownership
* Hands-on with relevant technology
* Ability to build trust and collaborate across teams
* Continuous improvement mindset
* Excellent communication skills
* Problem-solving passion
* Ability to work independently or in a team
Telent - What we offer:
A career at Telent provides opportunities across sectors, roles, and technologies, fostering skill development and impactful work. We value diversity and inclusion, encouraging everyone to be themselves and thrive at work.
Benefits include:
* 26 days annual leave plus public holidays, with options to buy/sell days
* Company-matched pension scheme
* Family-friendly policies
* Occupational health support and wellbeing portal
* Discounts on cinema, dining, and shopping through Telent Rewards
* Ongoing development and support
Our values and behaviors:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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About Telent: Telent is a leading technology company specializing in designing, building, supporting, and maintaining mission-critical communications and digital infrastructure across the UK. Join us to make a real impact and help connect communities using the latest technology and innovation.
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