Were looking for an organised and proactive Administrator to join our team on a full-time basis. This is a vital role supporting day-to-day business operations, with responsibilities across reception, order processing, accounts support, and customer liaison. Location: Currently based in Washington relocating to Sunderland in the coming months Hours: MondayThursday 8:30am5:00pm | Friday 8:30am3:00pm Salary: Circa £26,000 per annum Key Responsibilities: Answering incoming calls and managing reception duties Greeting visitors and handling front-of-house queries Processing customer orders: entering details into the internal system, coordinating with the Storeman, ordering parts, raising despatch notes Scanning and filing customer delivery notes and completed orders Managing the invoices inbox: printing, matching, and filing supplier invoices Entering supplier invoices into Sage and reconciling against statements Supporting the accounts team by preparing and handing over documentation Assisting sales reps with quotes and pricing support Chasing outstanding customer payments via phone and email Placing purchase orders and liaising with suppliers General administrative support and document management Preferred Experience: Working knowledge of Sage software (preferred but not essential) Strong organisational and communication skills Previous experience in an administrative or office-based role If you're a proactive and reliable administrator looking for a varied role in a supportive team environment, wed love to hear from you.