Laboratory Technician role at Whatley Laboratory in Frome. Predominately aggregate testing, but some product sampling will also be required in the role.
Concrete Laboratory Technician – Whatley
Location:
Whatley
Contract:
Full-time
Department:
Laboratory / Technical Services
Are you passionate about quality, precision, and supporting operational excellence? We're looking for a
Concrete Laboratory Technician
to join our dedicated technical team at Whatley. In this hands-on role, you will play a key part in ensuring our materials meet industry standards and deliver the high performance our customers rely on.
Purpose of the Role
To examine and test asphalt, aggregates, concrete, and associated construction materials in line with European Standards and in full compliance with UKAS regulations.
Key Responsibilities
Health & Safety
* Always comply with the company Health & Safety Policy and all relevant legislation.
* Follow all Safe Working Procedures as issued and updated.
* Actively promote and contribute to a positive health & safety culture across the laboratory.
Quality
* Carry out laboratory testing in accordance with approved procedures and local work instructions.
* Suspend testing and report immediately to the Senior Laboratory Technician when deviations or issues are identified.
* Support continuous improvement in test accuracy, process efficiency, and overall service quality.
Production
* Conduct testing efficiently to ensure results are delivered within agreed business timescales.
* Maintain a well-organised and productive working environment.
Customer Service
* Build excellent working relationships with internal and external customers.
* Assist the Senior Laboratory Technician with resolving customer queries promptly and professionally.
What We're Looking For
* A proactive, safety‑conscious mindset
* Strong attention to detail and accuracy
* Ability to follow structured procedures and quality standards
* Good communication and teamwork skills
* Previous laboratory or construction materials testing experience is desirable but not essential—full training will be provided
Why Join Us?
You'll be part of a supportive team where accuracy, learning, and high standards are valued. This role offers hands-on experience in a vital technical function, with opportunities to develop skills and progress your career within the business.
Rewards & Benefits
We're proud to be recognised as an Employer of Choice, with accreditations including:
Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador |MPQC Member
* Competitive Package: Salary, bonus incentives, generous pension, and life assurance
* Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options
* Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
* Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
* Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities
Previous experience is advantageous, although full training will be given. A dull, clean driving licence is essential for the role.