Job Description
Care Coordinator
* Annual Salary: £26,000 - £30,000
* Location: Oxford, OX3
* Job Type: Full-time, Permanent
Join our growning team in Oxfordshire, where we support carers and the people they care for, ensuring they live with dignity, independence, and choice. We are seeking a compassionate and dedicated Care Manager to lead our team, ensuring high-quality care delivery in line with CQC standards and company policies.
Day-to-day of the role:
* Create, maintain, and update care rotas, manage holiday requests, and expense claims.
* Respond to short-notice changes, sickness, and emergencies to maintain a safe service.
* Support with assessments, care plans, and risk assessments for new and existing service users.
* Monitor care notes and act on any concerns as they arise.
* Provide clear guidance to care staff and support with onboarding, training, and supervision as required.
* Maintain strong communication with the team, ensuring they are motivated and supported.
* Maintain accurate records, documentation, and reports for audits and inspections.
* Ensure medication management, safeguarding, and health & safety procedures are followed.
* Build strong working relationships with service users, families, and healthcare professionals.
* Liaise with clients and families to complete care reviews and handle queries and complaints professionally.
* Be part of the paid-on-call rota and provide hands-on care in emergencies for continuity of services.
* Support the growth of the business by promoting Crossroads in the wider community.
Required Skills & Qualifications:
* Previous experience in care coordination or a senior care role in domiciliary care.
* Strong understanding of safeguarding, care planning, and regulatory standards of CQC.
* Excellent organisational and communication skills.
* Qualified to Level 3 in Health & Social Care or willingness to complete.
* Completed the Care Certificate.
* Experience using care rostering and scheduling software (e.g., Careline).
* A flexible, proactive team player who can also work independently.
* Must be a driver with access to your own vehicle.
* Passionate about providing outstanding, person-centered care.
Benefits:
* Competitive salary and company pension.
* Generous annual leave allowance.
* Free DBS.
* Parking permits and congestion charge exemption.
* Blue Light Card membership – enjoy national discounts and rewards.
* Generous annual leave that increases with length of service.
* Ongoing training and professional development opportunities.
* Refer a friend scheme.
To apply for this Care Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Make a meaningful difference in people’s lives with Crossroads Care.