Outbound Operative Connect, operating under the Screwfix banner and proudly part of the Kingfisher Group, is a trusted leader in the distribution of high-quality appliance spare parts and accessories. For over 50 years, we’ve been dedicated to delivering exceptional products and services to our customers across a wide range of sectors. Our story began in 1969, when a Birmingham-based appliance engineer started supplying spare parts to fellow engineers. Since then, we’ve grown steadily by seizing opportunities, the most recent of which was joining Screwfix. With the backing, knowledge, and resources of the Kingfisher Group, we’re continuing to expand and strengthen our position in the industry. We are now looking for a motivated Outbound Operative to join our team. The Role Working Monday to Friday, 6am – 2pm or Monday - Friday 2pm - 10pm, you will play a key role in our Outbound team, ensuring customer orders are processed quickly, accurately, and to the highest standard. Your responsibilities will include: Picking and packing customer orders with precision and care Meeting hourly pick/pack and quality targets Carrying out repetitive tasks in a fast-paced environment Using a voice-picking headset to process orders efficiently What We Offer At Connect, we believe in supporting our people both in and out of the workplace. You’ll have access to a wide range of benefits, including: Wellbeing & Support Retail Trust: free online support and counselling Employee Support Fund: non-repayable loans for times of need Speak Up: confidential reporting service Work & Family Life Enhanced Parent Policy Enhanced Company Sick Pay Generous Length of Service scheme Learning & Development Skillshub: online learning management system PepTalk: access to hundreds of motivational talks from professionals Discounts & Perks 20% discount in our retail stores Discount on all company stock HapiApp: retail, gym, and lifestyle discounts Engagement & Community People Forum committee – your chance to shape the future of our business Regular company engagement events Opportunities to take part in charity events Peakon Surveys – a platform for your voice to be heard This is a fantastic opportunity to join a growing business with a proud history, backed by one of the UK’s most recognised retail groups. Apply today and become part of our journey!