Energy Advisor
Location: Norwich
Hours: 37 per week (subject to Four Day Week scheme after probation)
Contract: Fixed Term until 31st March 2028 (subject to funding)
Salary: £26,000
Leave: 23 days p.a. + bank holidays
Application Deadline: Wednesday 1st April 2026
Interview Date: Week Commencing 6th April 2026
Reports to: Support Services Manager
About the Role
As an Energy Advisor within the Future Support service, you will deliver the Norwich Energy Project, providing personalised energy advice and practical support to vulnerable households across Norwich. You will manage a full caseload, offering one-to-one guidance to help residents reduce energy bills, improve energy efficiency, and build long-term resilience against fuel poverty.
This role involves supporting clients with tariff switching, understanding energy bills, smart meter use, energy debt, and practical behaviour change. You will also advocate on behalf of clients with energy providers, distribute energy-saving items where appropriate, deliver community workshops, and embed energy awareness across the wider organisation through staff training and partnership working.
Key Responsibilities
1. Provide one-to-one energy advice and support to vulnerable ...