Job Description
The Senior Director, Global Order to Cash owns the end‑to‑end execution of revenue realization, ensuring revenue is accurate, compliant, scalable, and delivered with a strong customer experience.
The role spans the full O2C lifecycle across multiple regions and currencies, with direct influence on cash flow, revenue accuracy, and operational performance.
This leader manages globally distributed and offshore teams responsible for billing, collections, renewals, and revenue operations.
They partner closely with Accounting to support ASC 606 compliance, maintain strong SOX controls, and serve as the primary O2C contact for audits.
The role is a strategic partner to Sales and Legal, supporting deal structuring, contract interpretation, and execution of complex commercial terms.
Responsibility also includes owning the O2C systems roadmap and driving automation, data integrity, and process standardization across CRM, ERP, and billing platforms.
The Senior Director defines and drives key performance metrics while leading continuous improvement and change management initiatives.
Success in the role depends on strong cross‑functional influence, executive visibility, and the ability to balance operational stability with ongoing transformation.