Bold, innovative, and just a tad naughtier than you would expect, Honey Birdette is looking for a captivating Assistant Boutique Leader to join our Hive!
About Honey Birdette
Honey Birdette was created by women for women, to offer an experience unlike any other lingerie retailer. We are a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories. Bold, innovative, and a little naughtier than you would expect, Honey Birdette has quickly become one of the most talked-about lingerie brands. We inspire, create curiosity, and empower women through their beauty and confidence.
The Role
As the Boutique Manager, you will be empowering, enchanting, and storytelling-focused to lead your team of honeys towards achieving high commercial outcomes, guiding best practice customer service, and encouraging each honey’s individual characteristics.
To be successful in this role, you will possess the ability to be an exceptional communicator, knowledgeable on all the tips & tricks to build your team into a confident, collaborative hive, and drive positive experiences for all visitors to Honey Birdette—ensuring they never fall short of products to fulfill their honey’s needs.
This role reports into the UK Area Manager.
Key Responsibilities
1. Supporting the Boutique Manager to drive sales and KPI targets across your Boutique.
2. Raising customer engagement & satisfaction by delivering an exceptional red carpet experience for every customer, every day.
3. Empowering and encouraging your honey team’s needs and coaching them to drive a high-performance culture.
4. Leading, and providing ongoing performance and improvement feedback to your honey team.
Your Sweet Spots (About You)
1. At least 2 years’ experience in retail or hospitality environment.
2. Exceptional communication skills and a passion for providing an electrifying customer experience.
3. Self-motivated and passionate about your team’s development and success.
4. Lead with empathy, compassion, and open-mindedness.
5. Highly driven about store success and passionate about the Honey B brand.
6. Resilient, able to manage expectations, and not shy away from conflict.
7. Confident in advising and directing communication.
Honey Benefits
* Generous Retail Incentive Programs: Opportunities for overseas trips, shopping sprees, and more!
* A playful and empowering work environment
* Global Australian organization with locations in AUS, UK, & USA
* Career progression and ongoing training opportunities
* Participation in initiatives with incentives ranging from product discounts to overseas trips
* Generous product discounts
We love you just the way you are, honey xx
Honey Birdette is an equal opportunity employer. We value honeys of all shapes, sizes, ethnicities, and orientations. If you’re seeking a workplace fueled by self-empowerment & self-love, please apply!
We can’t wait to meet you, honey xx
* All applicants must be 18 years or older to apply.
* This role requires willingness to work shifts aligned with a retail environment.
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