Our client, a freight forwarder is looking for a Land Freight Operator to join their office in Tamworth.
Duties and Responsibilities:
The successful candidate will assist with the day to day running of the operations and will undertake the following:
* Understand and execute the departments vision of good business development in order to successfully import/export products
* Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs.
* Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs.
* Complete all import/export activities and documentation correctly and on time.
* Ensure all other operational activities are completed on time and in conjunction with SOPs including financial, legal and invoicing transactions.
* Ensure all other operational activities are completed on time including preparing spot quotations, raise jobs, liaise with overseas offices/clients and raise delivery orders.
* Scrutinise all documentation for accuracy, authorise and pass for payment all invoices on time.
* Maintain excellent customer and inter-departmental relationships including assisting with client audits, inspection and collections and liaising with sales.
* Aid credit control with collection of overdue payments from suppliers and clients
* Report internal leads to the line manager/sales team.
* Follow up late customer payments in conjunction with credit control.
* Maintain and utilise the operational system at all times.
* Oversee client and sub-contractor management in conjunction with SOPs.
* Ensure all reports are generated by given deadlines.
* Maintain regular communication with sales teams reporting new sales leads and handover of shipments.
* Create new and maintain current SOPs for the department.
* Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format.
* Ensure best value for money is obtained during procurement processes.
* Implement and improve new efficiencies in workflow in conjunction with line manager.
* Provide holiday and sickness cover as required.
* Paid overtime during the week and weekend will be required as and when necessary