Activities
* Coordination of the User-Acceptance-Test (UAT) for the “Tooling OPS” project in Microsoft Dynamics amongst all teams involved at TCSUK, including Sales, Delivery, Maintenance and Customer Service
* Ensure any gaps are analysed and shared with the respective teams at Central responsible for implementing fixes and changes
* Follow-up with internal TCSUK teams after Go-Live to ensure the smooth running and usage of the tool and continue to share any bugs or inconsistences with management and Central
* Produce progress dashboards to track KPIs and success rates of the tests
* Ensure reporting features in the tool meet the needs of the teams using them to report internally and externally
* Become proficient in the usage of the tool and assist with training other team members
Qualifications/Skills Required
* Min 3-year experience in charging infrastructure and hardware
* Thorough understanding of how charging points function and operate, both hardware and software.
* Excellent IT skills including MS Office and specifically Excel
* Excellent organizational and communication skills
* Ability to liaise at all levels of the Company
* Ability to learn and adapt to new tools
* Analytical approach to problems
* Ability to create meaningful reports and dashboards
* Ability to analyse data and identify anomalies