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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. It is a place where strong customer relationships are creating products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same. Your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor-make solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—growing surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:
* Extensive onboarding & training process and companywide events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and a fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate to Hilti.
WHAT YOU NEED IS:
Several qualities are important for an Account Manager, including:
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability to meet all customer levels, from site operators to managing directors.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and a passion to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week (Monday to Friday). Please disclose any points on your license along with expiry dates.
WHO SHOULD APPLY?
We welcome diverse applicants. Some of our best account managers joined with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, regardless of background. Please apply only for roles that match your skills; the team will assign you accordingly. The application process involves uploading your CV, answering brief questions, completing a fun online assessment, and a short pre-recorded video interview. Be sure to check your junk mail for these communications. For support, contact [emailprotected]. The process includes an interview with a Regional Manager, a day-in-the-life 'field ride,' and a final interview with a Sales Director. We will cover travel expenses. If no suitable role is available now, we will keep your details for future opportunities and stay in touch.
Hilti is committed to equal opportunity employment and values contributions from all team members, regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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