Customer Service Administrator
Crewe
£26,000 – £27,500 per annum
Full-time, Permanent
37.5 hours per week
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Join a Supportive Team and Grow Your Career
A fantastic opportunity has become available for a Sales Administrator to join a friendly and collaborative team in Crewe.
This full‑time role is perfect for someone who is organised, confident, and passionate about delivering excellent customer service. You'll play an important part in supporting business operations while building strong professional relationships with customers.
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Key Responsibilities
* Managing and processing customer orders, quotes, and bespoke requests
* Handling incoming calls and providing professional, helpful support
* Assisting customers with queries and offering clear, accurate advice
* Conducting background research on customers, including credit checks and online reviews
* Providing suggestions to improve forms, website content, FAQs, and marketing materials
* Building and maintaining strong customer relationships
* Coordinating internal meetings and scheduling customer calls
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Skills & Experience Required
* Strong communication and interpersonal skills
* A positive, proactive attitude
* Excellent organisation and attention to detail
* Confident using Microsoft Office and general IT systems
* Previous office experience preferred
* Comfortable working with numbers
* Willingness to learn and develop within the business
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Benefits;
* Competitive salary
* Excellent training provided
* Opportunities for career progression
* Supportive and welcoming team environment
If you're confident in providing excellent customer service and have a a strong general IT understanding please dont hesisate to give me a call and send your CV to leanne@kpir.co.uk - 01270 589943
INDCOM