Programme Manager Opportunity – Join Our Client’s Team!
Are you a strategic leader with a passion for customer success and operational excellence?
Our client is seeking a Programme Manager to take ownership of a particular key customer account, driving growth, profitability, and fostering strong relationships within the aerospace industry.
What You’ll Do:
Act as the primary point of contact for customer operational relationships, ensuring satisfaction and resolving issues promptly.
Lead a customer-focused team with clarity and compassion, delivering exceptional service and driving both short-term wins and long-term growth opportunities.
Manage all operational and financial aspects of assigned accounts, including costs, pricing, profitability, and working capital.
Utilise standardised tools and processes to provide regular reports to the management team on customer and account statuses
Provide accurate financial forecasting for revenue, order intake, and order book to support strategic planning.
Contribute to monthly SIOP meetings and the annual strategic/budget planning process.
Maintain and execute customer contracts (MSA, MEPA) diligently, mitigating risks and fostering trust.
Drive continuous improvement by deepening your understanding of the customer, industry trends, and our client’s capabilities to deliver sustainable value.
Conduct regular customer meetings, including quarterly business reviews, ensuring alignment and open communication.
Collaborate across internal teams to meet KPIs and ensure exceptional operational execution.
Utilise CRM and ERP systems to maintain accurate data and support decision-making.
What We’re Looking For:
Experience in project management within the Aerospace Industry
Experience in trade compliance sales (Export Control)
Strong communication and problem-solving skills
Proficiency in CRM, ERP, and office software tools
Desirable: Aerospace experience, trade compliance knowledge, and familiarity with SIOP/MRP processes.
Benefits:
187.50 hours of Annual Leave Excluding Bank Holidays
Contributory Pension 9%
4 x Salary Life Assurance
Employee Assistance Program
Cashback on Health Plan
Free Car Parking
Cycle to Work Scheme
On-Site Canteen
Birthday Canteen Vouchers
Occupational Health
Location: Newport (with some remote work and travel opportunities)
Working Hours: Mon - Thursday 08.00 - 16.30, Friday 07.00 am - 12.30 pm
Why Join Our Client? Be part of a team that values integrity, innovation, and growth.
Apply today and take the next step in your career!
INDPERM