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Account manager

Cardiff
Dye & Durham
Account manager
Posted: 6h ago
Offer description

Description

Credas Technologies Ltd, a Dye & Durham company, provides digital solutions to automate due diligence compliance, remote identity verification using biometric facial recognition, and customer outreach processes. Credas is an award winning, values driven and fast-growing technology company with a modern and progressive approach to working.

As the leading Digital Identity provider in the UK we wish to continue our amazing growth through strengthening our client relationships even further. To help us achieve this, we’re looking for Account Managers to join our team

Are you ready to make a real impact in a dynamic and forward-thinking team? As an Account Manager in our Sales Team, you’ll be at the forefront of driving growth and building lasting relationships. Your mission: to manage a portfolio of accounts, achieve ambitious revenue goals, and uncover exciting new business opportunities.

Joining us means becoming part of a culture that thrives on collaboration, continuous improvement, and a shared commitment to excellence. If you’re passionate about building strong connections, exceeding targets, and shaping the future of the digital compliance industry, we can’t wait to have you on board!



Key Responsibilities

Drive growth and build strong client relationships by managing a portfolio of accounts, achieving revenue targets, and identifying new business opportunities, while embodying Credas values and contributing to our mission of innovation and excellence.
* Achieve individual sales and activity targets to drive revenue growth and exceed goals.
* Build and maintain strong, strategic relationships with existing clients, ensuring their ongoing satisfaction and loyalty.
* Execute tailored account plans to address client needs and achieve business objectives.
* Deliver data-driven insights during regular reviews, helping clients understand their opportunities and make informed decisions.
* Present Credas’ products, services, and value proposition clearly to partners of all sizes.
* Collaborate with internal teams to ensure seamless account management, billing, and reporting processes.
* Resolve client queries effectively, including addressing disputes or aged debt, to maintain trust and satisfaction.
* Act as an ambassador for Credas’ values, promoting a culture of continuous improvement and collaboration.



Skills, Knowledge & Expertise

* B2B sales experience is preferred for this role.
* Excellent skills in building and maintaining meaningful relationships with clients at all levels of business.
* Solid understanding of industry trends and market dynamics, with experience in multiple products and solutions.
* Ability to analyse data, identify trends, and provide actionable insights to drive client success.
* Demonstrated capability to take ownership of challenges and deliver effective resolutions.
* Open, honest, and collaborative, with a commitment to personal and team growth.
* Structured and disciplined, with a drive to improve and a willingness to ask probing questions that challenge the status quo.




Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

* We ask how tomorrow can be better than today
* We are passionate about solving our customer's challenges
* Our ideas break boundaries
* We value different perspectives and encourage dialogue
* We take ownership and celebrate together
Dye & Durham is a global leader in legal technology. The company’s three categories of integrated solutions – practice management, data insights and due diligence, and client onboarding – give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

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